Frequently Asked Questions

Everything you need to know about JVN Hair products and your orders.

Are JVN Hair products safe for color-treated hair?

Yes, all JVN Hair products are formulated to be color-safe and sulfate-free to help maintain the vibrancy and health of your hair.

What is Hemisqualane and why is it in every product?

Hemisqualane is our hero ingredient derived from sustainable sugarcane. It provides superior nourishment, reduces frizz, and strengthens hair without the heavy buildup of traditional silicones.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order ships.

What is your return policy?

We want you to love your hair. If you are not completely satisfied, we offer a 30-day return window for products purchased directly from our website.

Are JVN Hair products vegan and cruelty-free?

Absolutely. We are proud to be 100% vegan and Leaping Bunny certified cruelty-free. We never test on animals at any stage of product development.

Can I recycle my JVN Hair packaging?

Sustainability is a core value. Most of our packaging is made from recyclable glass or aluminum. Please check the specific recycling symbols on your bottle for local disposal guidelines.