Returns & Exchanges

We want you to love your hair journey with JVN Hair, but if a product isn't the right fit, we offer easy returns within 30 days of purchase. Our goal is to ensure your strands stay healthy and your routine stays stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Pack Your Products

  Securely place the items in their original packaging or a sturdy box to ensure they arrive back to us safely.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and affix it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.